Terms of Service

Effective Date: September 1, 2025
Last Updated: September 1, 2025

1. ACCEPTANCE OF TERMS

By accessing or using the escrowhaven.io website and platform ("Platform"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Platform.

2. PLATFORM OVERVIEW

2.1 Service Description

escrowhaven.io, operated by Woodrow Stores LLC ("EscrowHaven," "we," "us," or "our") is a blockchain-based technology platform that facilitates non-custodial escrow transactions through smart contracts deployed on the Polygon blockchain network. We provide software tools that enable users to create, fund, and manage escrow agreements without EscrowHaven acting as a custodian of funds.

2.2 Non-Financial Institution Status

IMPORTANT: EscrowHaven is NOT:

  • A bank or financial institution
  • A money services business (MSB)
  • A money transmitter
  • A payment processor
  • A custodial service
  • An investment advisor or broker-dealer

We are a technology company providing software tools for blockchain-based escrow transactions.

2.3 Non-Custodial Nature

EscrowHaven NEVER holds, controls, or has access to your funds. All funds are secured in autonomous smart contracts deployed on the Polygon blockchain that can only be released through cryptographic signatures from authorized parties (the client and recipient).

3. ELIGIBILITY AND REGISTRATION

3.1 Age Requirements

You must be at least 18 years old to use our Platform. By using the Platform, you represent and warrant that you are at least 18 years of age.

3.2 Prohibited Jurisdictions

Our services are not available to residents of countries or jurisdictions where the use of blockchain technology or cryptocurrency transactions is prohibited by law.

3.3 Account Registration

  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized access to your account
  • One person or entity may only maintain one account

4. HOW THE PLATFORM WORKS

4.1 Escrow Creation

Users can create escrows by specifying:

  • Payment amount (automatically converted to USDC stablecoin)
  • Recipient email address
  • Optional description and terms

4.2 Smart Contract Deployment

Each escrow creates a unique, immutable smart contract on the Polygon blockchain. The contract includes:

  • Escrow terms and conditions
  • Participant addresses (client and recipient)
  • Fund amount and currency (USDC)
  • Release and refund mechanisms

4.3 Funding Process

Funds are provided through our integrated payment partners:

  • Stripe: Credit/debit card payments with instant USDC conversion
  • Onramp.money: Bank transfers and alternative payment methods

4.4 Fund Release Mechanisms

Smart contracts support multiple release mechanisms:

  • Full Release: Complete transfer to recipient upon client approval
  • Full Refund: Complete return to client upon recipient approval
  • Partial Settlement: Mutually agreed distribution of funds
  • Gasless Transactions: EscrowHaven pays blockchain gas fees on behalf of users

5. USER RESPONSIBILITIES

5.1 Compliance with Laws

You are solely responsible for compliance with all applicable laws, regulations, and tax obligations in your jurisdiction, including but not limited to:

  • Anti-money laundering (AML) regulations
  • Know Your Customer (KYC) requirements
  • Tax reporting and payment obligations
  • Securities and commodities regulations
  • Consumer protection laws

5.2 Prohibited Uses

You may not use the Platform for:

  • Illegal activities or transactions
  • Money laundering or terrorist financing
  • Fraudulent or deceptive practices
  • Circumventing economic sanctions or embargoes
  • Trademark or copyright infringement
  • Harassment, abuse, or threats against other users

6. FEES AND PAYMENTS

6.1 Platform Fees

EscrowHaven charges a 1.99% platform fee on successful escrow releases. This fee is automatically deducted from the released amount through our smart contract splitter system.

6.2 Payment Processing Fees

Third-party payment processing fees are charged separately by our payment partners (Stripe and Onramp.money). These fees vary based on payment method and jurisdiction.

6.3 Gas Fees

EscrowHaven pays blockchain gas fees on behalf of users as a service convenience. This service is provided at our discretion and may be modified or discontinued with notice.

7. RISKS AND DISCLAIMERS

7.1 Technology Risks

Smart Contract Risks: Smart contracts are immutable once deployed. While we conduct security audits, blockchain technology carries inherent risks including potential vulnerabilities, exploits, or network issues.

Blockchain Dependency: Service performance depends on the Polygon blockchain network. Network congestion, outages, or protocol changes may affect transaction speed and costs.

Irreversible Transactions: Blockchain transactions are irreversible. Errors in transaction details cannot be corrected after execution.

7.2 Financial Disclaimers

No FDIC Insurance: Funds in EscrowHaven smart contracts are not covered by the Federal Deposit Insurance Corporation (FDIC), Securities Investor Protection Corporation (SIPC), or any other government insurance program.

No Investment Advice: EscrowHaven does not provide financial, investment, legal, or tax advice. Consult qualified professionals before making financial decisions.

8. DISPUTE RESOLUTION

8.1 Settlement Process

Our smart contracts support partial settlements through mutual agreement. If parties cannot reach agreement, funds will remain locked in the smart contract until resolved through mutual consent.

8.2 Platform Limitations

EscrowHaven cannot unilaterally release funds or override smart contract terms. We do not act as arbitrators in disputes between users.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Disclaimer of Warranties: THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Damages: ESCROWHAVEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, REGARDLESS OF THE THEORY OF LIABILITY.

Maximum Liability: OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE FEES PAID BY YOU TO ESCROWHAVEN IN THE 12 MONTHS PRECEDING THE CLAIM.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EscrowHaven, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from your use of the Platform, your violation of these Terms, your violation of applicable laws, or your transactions with other users.

11. MODIFICATIONS TO TERMS

11.1 Right to Modify

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on the Platform
  • Updated "Last Modified" date

11.2 Acceptance of Changes

Continued use of the Platform after changes constitutes acceptance of the modified Terms. If you disagree with changes, you must stop using the Platform.

12. GOVERNING LAW

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the Platform shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

13. CONTACT INFORMATION

For questions about these Terms, please contact us at:

Email: [email protected]

Legal Entity: Woodrow Stores LLC

Website: https://escrowhaven.io/contact

These Terms are effective as of September 1, 2025. By using escrowhaven.io, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.