Effective Date: September 1, 2025
Last Updated: September 1, 2025
1. INTRODUCTION
escrowhaven.io ("escrowhaven," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our blockchain-based escrow platform ("Platform").
By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Information You Provide to Us
Account Information:
- •Email address (required for authentication)
- •Name and contact details
- •Business information (if applicable)
- •Payment information (processed by third parties)
Transaction Information:
- •Escrow details (amounts, descriptions, terms)
- •Communication with other users through our Platform
- •Support requests and correspondence
Identity Verification Information (when required):
- •Government-issued identification documents
- •Proof of address
- •Business registration documents
- •Beneficial ownership information
2.2 Information We Collect Automatically
Technical Information:
- •IP address and location data
- •Browser type and version
- •Operating system and device information
- •Unique device identifiers
- •Mobile network information
3. HOW WE USE YOUR INFORMATION
3.1 Primary Uses
Service Provision:
- •Creating and managing your account
- •Processing escrow transactions
- •Deploying and managing smart contracts
- •Facilitating payments through our partners
- •Providing customer support
4. HOW WE SHARE YOUR INFORMATION
4.1 Service Providers
We share information with trusted third-party service providers who help us operate our Platform:
- •Stripe (credit/debit card processing)
- •Onramp.money (bank transfers and alternative payments)
- •Magic.link (authentication services)
- •Cloud hosting providers (AWS, Google Cloud)
- •Analytics and monitoring services
- •Customer support platforms
5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your information including encryption of data in transit and at rest, secure cloud infrastructure with access controls, regular security audits, and multi-factor authentication for internal systems.
No Absolute Security: While we implement strong security measures, no system is completely secure. We cannot guarantee absolute protection against unauthorized access, use, or disclosure.
6. YOUR PRIVACY RIGHTS
You have the right to:
- •Access: Request copies of your personal information
- •Correction: Request correction of inaccurate information
- •Deletion: Request deletion of your information (subject to legal requirements)
- •Portability: Request transfer of your information in a machine-readable format
- •Objection: Object to certain processing of your information
- •Restriction: Request limitation of processing under certain circumstances
7. CONTACT INFORMATION
For privacy-related questions or to exercise your rights, contact us at:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
Response Time: Within 72 hours
This Privacy Policy is effective as of September 1, 2025, and applies to all information collected on or after this date. By using escrowhaven.io, you acknowledge that you have read, understood, and agree to this Privacy Policy.
