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Frequently Asked Questions

What is escrow and how does it work?

EscrowHaven protects private-party buyers and sellers. You inspect before paying out; the seller sees real money before they deliver. Payment releases only when the buyer approves. Funds are locked by code — EscrowHaven never holds your money.

Who pays the EscrowHaven fee?

The recipient pays the 1.99% platform fee, deducted automatically when funds are released. For example, on a 100 dollar escrow transaction, the recipient receives 98.01 dollars and EscrowHaven retains 1.99 dollars. Senders pay nothing. There are no setup fees, monthly fees, or hidden charges. The fee is only ever collected on successful, mutually-approved releases.

How long do escrow card payments take?

Escrow card payments are released in minutes, not days. Once both parties approve release in EscrowHaven, the smart contract automatically sends payment to the recipient digital wallet. From there, recipients can withdraw to their bank account, which typically arrives in 1-3 business days depending on the bank and country. There is no manual review or holding period.

What happens if there is a dispute in escrow?

If buyer and seller disagree, payment stays protected until you reach agreement. Most disputes resolve through partial settlement, where both parties agree on a fair split. If parties cannot agree, EscrowHaven's upcoming neutral dispute review will decide based on submitted evidence.

Do I need a crypto wallet to use EscrowHaven?

No. EscrowHaven creates an embedded wallet for you automatically when you sign up with email. No MetaMask, Binance, or crypto apps required. You can pay with your credit card, debit card, or bank transfer, and receive funds directly to your bank account. All blockchain complexity is hidden behind a clean, traditional payment interface.

Which countries does EscrowHaven support?

EscrowHaven supports instant payouts to over 100 countries through our payment partner Transak, including the United States, United Kingdom, European Union, Canada, Australia, Philippines, India, Brazil, and most of Southeast Asia and Africa. Some regions may have specific compliance requirements. Contact us at [email protected] to confirm support for your country.

Is EscrowHaven safe and secure?

Yes. Your money stays protected until you approve release. EscrowHaven never holds or moves your funds. Payment only releases when both parties agree. The platform is operated by Woodrow Stores LLC, a Wyoming-registered company.

What payment methods does EscrowHaven accept?

EscrowHaven accepts all major payment methods through our partner Transak: credit cards, debit cards, bank transfers (ACH and wire), Apple Pay, Google Pay, and SEPA transfers for European users. Recipients can withdraw funds to their bank account or receive them to compatible mobile wallets like GCash for Philippines users.

Still have questions?

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